Despite the fact that the Casumo online casino is becoming increasingly popular, there may be reasons why players prefer to delete their Casumo account. The step-by-step guide shows how to close an account and what to consider when doing so.
Casumo account deletion: Casumo account deletion
Those who wish to delete their Casumo account cannot do so via the menu of the gaming platform or the personal account. This function has not been implemented in the system by the operator. Nevertheless, players' Casumo accounts can be deleted. For this reason, however, they must take action by e-mail.
Registered casino players with an account should check their account balance beforehand. This should take into account the amount of bonus game winnings (not yet paid out) and the account balance that can be paid out. If bonus game transfers are still expected, the email should be written or sent shortly after the closing. The reason for this is that when an account is closed at Casumo, there is no longer access to a cash payout. The operator stops processing bonus winnings, they expire and can no longer be paid out.
If a player wishes to permanently deactivate his/her Casumo account, he/she must express his/her wish in writing by email to the support at [email protected]. Within 24 hours, the account holder should receive a confirmation email confirming that the account has been closed.
Casumo Account Deletion: Casumo account deletion - in order
- Cash out all bonus winnings and available cash before deleting your Casumo account.
- Send an email to support ([email protected]) with a request to deactivate the Casumo account.
- The account remains active until a confirmation email is received.
- The account is normally closed within one working day (24 hours).
What happens to my personal data at Casumo?
Casumo Casino covers a wide range of topics, including data security and operating in compliance with the law. The provider is obliged under the Money Laundering Act to retain data for a certain period of time, even if players deactivate their Casumo account.
Personal data, money transactions and winnings are stored on the casino's servers for a period of 10 years. Only after this period has expired will all data be deleted following account deletion. Additional data, such as gaming activity or win/loss ratios, may be stored for analysis and advertising purposes. Furthermore, data storage is intended to discourage users from logging out and logging back in to benefit from welcome incentives multiple times.
Casumo Casino adheres to strict security protocols. The stored data is protected on the servers in such a way that unwanted access by third parties is almost impossible. In addition, only a few employees have access to the data so that it cannot fall into the wrong hands. The Casumo online casino does not pass on any information to third parties as long as the account is open and not even after the account has been terminated.
Casumo online casino first opened its doors in 2012, headquartered in Swieqi, Malta, offering an online platform for casino enthusiasts looking for variety, high odds and risk-taking experiences in the world of casino games.
It includes a variety of game types such as sports betting, video slots, live casino, table and jackpot games. True classics can be discovered here and new games from all categories are uploaded regularly. There are currently over 1,800 casino games to choose from.
By collecting points, you can secure a special highlight. Almost every game has this option. Players can expect a prize when they reach a certain number of points. Another advantage Casumo online casino players have over many other providers is that the casino does not charge any fees for deposits and withdrawals.
Casumo is known in the online casino industry for adhering to strict regulatory requirements. This is ensured through regular reviews. This is especially evident in the bonus terms and conditions, which are both fair and allow players to meet them. At this point, it is worth mentioning, should you still be registered in other online casinos, you can read in our articles Vulkan Vegas Account Delete.
- Before you delete your Casumo account, be sure to check and withdraw your bonus winnings and balance.
- Casumo accounts can only be deleted by sending an email to support.
- It normally takes one working day to delete a player account (24 hours)
- Casumo sends a confirmation email when an account is cancelled.
- Data is kept for ten years after your account is closed.
- The data is stored on Casumo servers that meet strict security requirements to prevent unwanted access by other parties.
FREQUENTLY ASKED QUESTIONS
To cancel your Casumo account, you must send a written request to support via email to [email protected]. Remember to withdraw all bonus winnings and available cash before making the request. The account will be closed within one business day of receiving a confirmation email from Casumo.
If your account is closed, you will no longer have access to a cash payment of bonus winnings. The operator stops processing the bonus winnings, they expire and can no longer be paid out. It is therefore advisable to have all bonus winnings paid out before you delete your account.
Casumo Casino stores your personal data, money transactions and winnings on its servers for a period of 10 years after account closure. Additional data, such as gaming activity or win/loss ratios, may be stored for analysis and promotional purposes. All data is protected from unauthorised access and will not be disclosed to third parties.